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Cancel & Return Policy

How To Return Items:

If for any reason you wish to return a product, please contact our Customer Support Team as soon as possible, and our team will take care of your request.

Hours of operation on weekdays:

9:00 am-18:00 pm

Items Eligible For Return:

  • Products that are damaged or faulty
  • Orders that arrive incomplete
  • All returns must be returned in their original packaging and in the condition which they were received.

Please contact our Customer Support Team within 7 working days of delivery to request an item return.

Credit May Be Returned To You In The Following Ways:

  • As an exchange (as appropriate) for another item from
  • As a refund to your account in Globality Store.
  • A refund payment to your credit card institution.
  • A refund payment to your PayPal account.

Items Which Can’t Be Returned:

  • Products can not be returned more than 7 days of delivery.
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